Privacy Policy
Effective Date: September 22, 2023

At Nihon Insight, we are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, share, and protect your personal information in connection with our travel coordination services, website, and communications. It combines global best practices with specific protocols relevant to travel planning in Japan.

I. Who We Are

Nihon Insight Co., Ltd. (“we,” “our,” or “us”) is a Japan-based destination management company offering curated travel experiences, private tours, and cultural coordination throughout the country. We act as both a data controller and data processor depending on the nature of your interaction with us.

II. How We Collect Information

We collect data in three primary ways:

1. Information You Provide Directly

• When submitting inquiries or quote requests

• During tour bookings or consultation sessions

• Through email, phone, or social media communication

• When subscribing to newsletters or participating in surveys

2. Information Collected Automatically When you access our website, we may collect usage information such as:

• IP address and browser type

• Operating system and referring URLs

• Pages viewed, time spent, and site interactions

• Cookie and session data

3. Information from Third Parties We may receive personal data about you from:

• Travel agents or booking platforms

• Marketing partners and analytics tools

• Guides and activity providers assisting in your trip

III. Types of Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, date of birth, nationality

• Contact Data: Email, phone number, mailing address

• Travel Preferences: Cultural interests, accessibility needs, food preferences

• Health Data: Relevant conditions that may impact travel

• Financial Data: Limited payment information if necessary for reservations

• Usage Data: Website behavior, page views, time stamps

• Technical Data: Device type, browser version, location data

We do not knowingly collect or store data from individuals under the age of 18 without verifiable parental consent.

IV. Use of Your Personal Data

We use your data to:

• Deliver tailored tour services

• Confirm and manage reservations

• Communicate logistical updates and recommendations

• Improve our offerings and customer service

• Fulfill legal, regulatory, and accounting obligations

• Personalize digital content and ads (with your consent)

V. Legal Grounds for Processing

We rely on the following legal bases:

• Performance of Contract: For tour arrangements and service delivery

• Legitimate Interests: For customer service, fraud prevention, and marketing

• Consent: For optional communications or sensitive information (e.g., dietary, health)

• Legal Obligation: For compliance with local laws and tax reporting

You may withdraw your consent at any time by contacting us.

VI. How We Share Your Information

Your personal data may be shared with the following, only when necessary:

• Licensed guides, interpreters, and drivers

• Activity hosts and venue operators

• Logistics and transport companies

• Third-party service providers under strict confidentiality agreements

We do not sell or lease your personal data to third parties. We may disclose information to legal authorities if required by law.

VII. International Data Transfers

Your data may be stored or processed outside your country of residence, including in Japan and other jurisdictions where our partners operate. We ensure all transfers are protected through contractual safeguards and only engage with third parties who uphold similar privacy standards.

VIII. Cookies and Web Tracking

We use cookies and similar technologies to:

• Maintain website performance and usability

• Analyze site traffic and improve user experience

• Remember user preferences and form entries

You may disable cookies via your browser settings. However, certain features of the website may be limited.

IX. Data Retention

We retain your information for as long as necessary to:

• Provide travel services

• Maintain internal records and transaction history

• Comply with financial and legal obligations

If you request deletion of your data, we will do so unless retention is required by law or for legitimate business interests.

X. Security Measures

We take commercially reasonable steps to secure your data from unauthorized access, use, alteration, or disclosure. These include:

• Data encryption and secure access controls

• Periodic audits and access reviews

• Staff training on privacy protocols

No online platform is entirely secure, so we encourage caution when submitting sensitive information.

XI. Your Rights

Subject to applicable laws, you may:

• Request access to your personal data

• Request correction or deletion of inaccurate data

• Object to or restrict certain data uses

• Withdraw consent for processing (when applicable)

• Request data portability for transfer to another provider

To exercise any of these rights, please contact: [Insert Contact Email]

XII. Children’s Privacy

We do not knowingly collect data from anyone under the age of 18 without parental consent. If we become aware that a minor has submitted personal information, we will delete it immediately.

XIII. Changes to This Privacy Policy

We may update this policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on our website with a new effective date. We recommend reviewing this page periodically.

XIV. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Nihon Insight Co., Ltd.
Email: [Insert Email]
Phone: [Insert Phone Number]
Location: Kyoto, Japan

This Privacy Policy is uniquely prepared for Nihon Insight and reflects our values of respect, discretion, and transparency in handling your data as part of your journey through Japan.