Privacy Policy for Kyoto Insight

Effective Date: November 12, 2023

At Kyoto Insight, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and free walking tours.

1. Information We Collect

We may collect the following types of personal information from you:
– Contact Information: Name, email address, and phone number (for booking and communication purposes).
– Tour Participation Details: Information regarding your selected tour and preferences.
– Technical Data: IP address, browser type, and access times when you use our website.
– Feedback and Reviews: Comments and suggestions provided about our services.

2. How We Use Your Information

We use the personal information you provide for the following purposes:
– To manage bookings for our free walking tours.
– To communicate updates or important information regarding your tour.
– To improve our services based on your feedback.
– To analyze website usage and improve our online presence.
– For promotional purposes, with your prior consent (e.g., testimonials, photos).

3. Sharing Your Information

We will never sell or rent your personal information. However, we may share it in the following cases:
– With service providers who assist in organizing or managing our tours (e.g., local guides).
– When required by law, to comply with legal obligations or protect our rights.
– With your explicit consent.

4. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
– Recognize repeat visitors.
– Monitor website traffic and performance.
You can disable cookies in your browser settings, though this may affect certain functionalities of the website.

5. Protecting Your Information

We prioritize the security of your personal information. Our safeguards include:
– Data encryption for online transactions and communications.
– Access restrictions to your data for authorized personnel only.
– Routine monitoring of our systems for vulnerabilities and breaches.

6. Your Rights

You have the right to:
– Access the personal information we hold about you.
– Request corrections to your data if it is incomplete or inaccurate.
– Request deletion of your personal data, subject to legal obligations.
– Opt out of promotional communications at any time.
To exercise these rights, please contact us at [email protected].

7. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. International Data Transfers

As a company based in Japan, your personal information will be stored and processed within Japan. By using our services, you consent to the transfer of your data to Japan, subject to applicable privacy laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on our website with the revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]